Last Updated: 13th May 2025
Welcome to Starry Night Sewing (“Company”, “we”, “our”, or “us”). By accessing and using our website StarryNightSewing.com (the “Website”) and purchasing our products, you agree to comply with the following Terms and Conditions.
1. General
- These terms apply to all users of our website, including browsers, vendors, customers, and merchants.
- We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site means you accept any changes.
2. Products and Pricing
- All prices are listed in British Pounds and may change without notice.
- We reserve the right to modify or discontinue products at any time.
- Product images are for illustrative purposes; actual products may vary slightly.
3. Orders and Payments
- By placing an order, you confirm that you are authorized to use the payment method provided.
- Payments are processed securely via Square.
- We reserve the right to cancel orders suspected of fraud or unauthorized transactions.
4. Shipping and Delivery
- We aim to process and ship orders within 2 business days. Custom orders will be processed and shipped within 3 business days of design approval.
- Delivery times vary by location and shipping method.
- We are not responsible for delays caused by carriers or customs.
5. Returns and Refunds
- We accept returns within 7 days of delivery, provided the item is unused and in its original packaging. This does not apply to personalised items.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds will be processed within 3 business days after receiving the returned item.
6. Warranty and Liability
- Our products come with a 30-day warranty against manufacturing defects.
- We are not liable for damages caused by improper use of our products.
- Our total liability is limited to the purchase price of the product.
7. Privacy Policy
- We collect and process personal data in accordance with our Privacy Policy.
- We do not share customer data with third parties without consent.
8. Intellectual Property
- All content on this site, including images, text, and branding, is the property of Starry Night Sewing.
- You may not reproduce, distribute, or use our content without permission.
9. Governing Law
- These Terms are governed by the laws of the United Kingdom.
- Any disputes shall be resolved in the courts of England and Wales.
10. Custom Orders
- Custom or personalised items are made specifically to your requirements and are non-refundable and non-returnable unless defective.
- It is the customer’s responsibility to ensure all details (e.g., measurements, fabric choices, names, colours, or other design elements) are correct before final approval.
- Once a custom order has been confirmed and production has begun, changes may not be possible or may incur additional charges.
- While we make every effort to accurately represent and deliver your custom design, minor variations may occur due to the handmade nature of our products.
- All custom designs remain the intellectual property of Starry Night Sewing and may not be reproduced or copied without permission.
11. Contact Information
For questions or concerns, please contact us at:
